Apart from offering publicly available IRCA Approved Lead Auditor Courses, HKV delivers a full range of in-house training courses based on various international management system standards. Once again, the focus of our training is to offer participants a strong concept of the underlying principles of the standard, and the intent of each particular clauses. We have delivered in-house training to a wide variety customers, including government departments, universities, utilities and the manufacturing sector.
The advantage of in-house training is the fact that the course contents can be highly focused to the business of the customer, and it also addresses the needs of the certain group of participants. The range of in-house training courses include:
Very specifically, for example, HKV developed briefing sessions for management so that within a few hours, they are equipped with a macro concept of the respective management system standard, and how they could make best use of them.
This is a training course focused to workshop workers and other front line staff to ensure their general awareness of the subject discipline (such as quality in ISO 9001). The training adopts the workers' own language and is simple to understand. What is important is the message on relevance of system implementation and how they can derive benefits.
Generally this is a 30 hour intensive training course that focus on a certain discipline (e.g. ISO 9001:2008 QMS). This course covers the basic concept of each discipline and the role of the respective management system standard in supporting organization's risk management. In addition, the course also focus on the accurate understanding of the standards, viz what is required/not required? Experience has demonstrated many organizations over-engineered their documentation system due to a lack of accurate understanding of the requirements of the respective standards.
The contents of this training is in line with the ISTO - Test of Understanding examination Body of Knowledge. Students will find it helpful in their preparation of the examination.
Generally this is a 30-hour intensive training course that focuses on a certain discipline (e.g. ISO 9001:2008 QMS). This course covers the basic concept of each discipline and the role of the management representative. The focus of discussion is on the high level architecture of the management system, i.e., the vision and mission of the organization, and the setting of policy, objectives and control programmes. Approaches on process control will be treated in depth.
The HKV Internal Auditor Training courses are designed based on respective IRCA internal auditor training course criteria however we recommend customers to conduct the course in 3 days instead of the 2 days which is a minimum requirement. The management system international standard (e.g. ISO 9001) is far more complicated than before. Process auditing technique is more complicated than the ISO 9001:1994 documentation based auditing technique. Our internal auditor training focuses on compliance as well as effectiveness in system implementation.
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Generally this is a 2-day training exposing experienced internal or lead auditors to the concept of value-adding auditing technique. Traditionally auditors look for evidence of compliance. This training course lead participants to the concept of opportunity for improvement, looking for effectiveness as well as efficiency in implementation. There will be a simple case study for students to explore and debate.
The HKV Training service and Certification service are mutually independent services. There will be no impact on certification decision if customers have or have not participated in HKV training courses.