HKV website heading s
General Management Courses

Apart from the management system training courses, HKV also offers a range of courses to support customers' quest in improvement in skills of general management.

The advantage of in-house training is the fact that the course contents can be highly focused to the business of the customer, and it also addresses the specific needs of certain group of participants. The range of in house training courses include:

1. Train the Trainer (3 days)

Every manager and trainer has the responsibility of guiding and helping others to learn. For training to be effective, motivational, and able to drive improvements in performance, it is important for managers and trainers to follow a systematic approach to the training.

Our Solution

Our approach to trainer training is about enlivening, inspiring and motivating the people who work with us, giving them simple usable skills, and making the training room a really fun and expanding place to be. Course contents include:

  • Identify individual training needs
  • Describe the 'Training Cycle'
  • Understand how learners gain from the training process and how successful training meets its objectives
  • Identify delegate learning styles
  • Prepare effectively for training delivery
  • Design & deliver engaging and structured sales training
  • Evaluate the effectiveness of training
1. Train the Trainer (3 days)

Strategic planning enables an organization to shape and guide its overall business objectives. Through effective strategic planning, an organization creates a framework for developing, adapting and aligning organizational vision, mission and goals to achieve and sustain competitive advantage.

Our Solution

Our strategic planning training is centered around Porter's 5 Forces Model. There will be an extensive application of Accelerated Learning whereby participants learned through assignments, group discussions and not the least, observations from the tutor. Our course contents include:

  • The Need for Strategic Planning
  • Defining components of a strategic plan
  • Addressing your organization's mission and vision
  • Detecting Opportunities and Threats<
  • Recognizing Strengths and Weaknesses
  • Evaluating Factors for Choosing Strategy
  • Selecting appropriate strategic models
  • Assessing the feasibility of alternatives
  • Conducting gap analysis
  • Linking strategy to actions
  • Establishing Key Performance Indicators (KPIs)
  • Dimensions of strategic control
3. Project Management (3 days)

Nowadays it is not uncommon to hear that projects are delayed, over-budgeted and users are dissatisfied. Given the high level of complexity and specialization, managing a project in modern times requires very special skills on the part of project leader.

Our Solution

Using the BS 6079 and PRINCE2 project management techniques, this course will help management personnel get prepared for all challenges they will face in a project management environment. They will be offered a project case study to work on to gain hands on experience. Contents include:

  • Project initiation
  • Risks
  • Estimates and contracts
  • Planning
  • Team Building
  • Execution
  • Standard methodologies
4. Management Skills (1 day each)

Apart from the above general management training courses, HKV also offers other skills based training. All such courses are designed to be simple and effective, and will take only 1 day. Topics include:

  • Time management and delegation
  • Presentation
  • Team Building
  • Explore your management style
  • Coaching & Feedback
  • Communication & Influencing
  • Managing Conflict
  • Managing Performance
  • Motivation & Understanding Others

Why choose HKV?

Our professional team, consisting of multiple experienced postgraduate degree holders, has an average of 25 years of professional experience with an exceptional depth of knowledge in the subject matter. Many of our team members are ISO Technical Committee members.
We do not focus on inconsequential details but rather centre on opportunities leading to continual improvement.
We response speedily to customer needs and expectations while maintaining our professional service integrity. Care to our customers is one of our shared values in HKV.
To promote the concept of sustained success and continual improvement; To deliver professional, value-adding conformity assessment solutions; To facilitate the competence development of people.

Integrity - Integrity is the bedrock of our business. We strive to operate in the highest moral standard.

People - People is the most important asset within our organization. We treat each other with trust and respect.

Innovation - We shall actively research into alternative methodologies and technologies in delivering our service and shall develop new products that will satisfy the needs of our customers.

Care - While maintaining our highest possible level of integrity, we strive to serve our customers with our hearts. We shall listen to their needs and wants and deliver a hassle-free, user-friendly service that will support their continual improvement and achieve excellence in performance. We care.